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Stop Buying Tools You Don't Need: Pre-Purchase Diagnostic Framework for Attorneys
Presented by Telia Garraway
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Course Description
Length: 1h 16min Published: 10/13/2026 
This course provides attorneys with a structured framework to diagnose whether their firm's issues stem from workflow inefficiencies or genuine software needs. It emphasizes the importance of understanding the underlying problems before making software purchases, thereby avoiding common pitfalls such as tool selection paralysis and unnecessary costs. Participants will learn to evaluate software vendors critically, assess the true cost of implementation, and ensure compliance with ethical duties related to technology competence.
Learning Objectives
* Distinguish between workflow issues and genuine software needs to avoid unnecessary purchases.
* Implement a structured process to prevent tool selection paralysis and make informed decisions.
* Evaluate software vendors effectively, including assessing AI claims and security measures.
* Calculate the true cost of software implementation beyond the initial purchase price.
* Understand the ethical duty of technology competence as outlined by ABA Model Rule 1.1.
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Presented By:
Telia Garraway
Atlanta, GA
(770) 331-2203
teila@sourceproconsultants.com