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Enhancing Claims Resolution: Best Practices to Online Focus Group Methodology

Presented by Dave Delaney

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Course Description

Length: 1h 3min    Published: 7/14/2026    
This video seminar, presented by Quaker Analytics, delves into the use of online focus groups as a tool for legal professionals to enhance their trial strategies. Dave Delaney, along with industry veterans Jen Portland and Paul Byrne, discuss the evolution from traditional in-person focus groups to the more efficient and cost-effective online versions. They cover the design and execution of these groups, highlighting their benefits in understanding juror behavior and refining case strategies. The session also addresses common challenges faced by legal teams, such as client expectations and evidence presentation, and how online focus groups can provide critical insights to navigate these issues.
Learning Objectives
* Understand the benefits and limitations of online focus groups compared to traditional methods.
* Learn best practices for designing and executing online focus groups to gather juror insights.
* Explore how online focus groups can aid in managing client expectations and refining legal strategies.
* Discover the role of technology in enhancing the efficiency and effectiveness of focus group analysis.
* Gain insights into the application of focus groups across various types of litigation, including personal injury and contract disputes.
Read the course transcript.

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Presented By:

Dave Delaney

Chicago, IL

dave@quakeranalytics.com

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