Instead of outline form for describing the appeal process I believe it should be in a diagram layout. Also more examples.

The presenter was a wealth of knowledge about all laws relating to veterans and military service. The written material provided was all extremely thorough. If you represent a member of the military or have a family member who is in the military and about to retire, this is a must view presentation.

Excellent survey of benefits claims procedures for veterans. Sound was a bit off, but you can definitely follow.

Really informative - a truly enjoyed the course