The presenter spoke very quickly and unintelligibly. See visual aid sections 19, 24 and 25 out of 146 -- she is literally mumbling. In section 25, when she spits out a lozenge, it becomes clear why the mumbling was occurring in 24 and 25. The presenter should realize that we are not looking for her to rapidly read the written materials aloud to us; we are seeking information by way of oral communication.
- harvey r